Do you offer free shipping?
Yes! We offer free shipping to Australia and the USA on all orders.
How long does shipping take?
Most orders arrive within 8–12 business days. Delivery times may vary slightly depending on your location and the product ordered.
Where do you ship?
We currently ship to Australia and the USA.
How can I track my order?
Once your order has been dispatched, you'll receive a shipping confirmation email with your tracking information.
Can I cancel or change my order?
If your order hasn't been processed yet, we'll do our best to help. Please contact us as soon as possible after placing your order.
What is your return policy?
We offer a 30-day return policy on eligible items. If you're not completely satisfied with your purchase, please contact us and we'll be happy to assist.
My item arrived damaged. What should I do?
We're sorry to hear that! Please email us within 7 days of receiving your order and include your order number along with photos of the item and packaging so we can resolve the issue quickly.
What payment methods do you accept?
We accept all major credit and debit cards, as well as the secure payment methods available at checkout.
I entered the wrong shipping address.
Please contact us immediately. If your order hasn't shipped yet, we'll do our best to update the address.
How can I contact Simply Good Finds?
You can reach us via our Contact Us page or by emailing us directly. We aim to respond to all customer enquiries within 1–2 business days.